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Policies

A BEAUTIFUL SMILE IS PRICELESS

A Beautiful Smile Is Priceless!At Reno Dentures, we understand what may have kept you from going to the dentist in the past such as a bad experience, time limitations or affordability, we’ve made it our mission to remove those barriers and help you get the care you need. We are able to offer high-quality dentures at lower prices with the direct supervision of our own on-site laboratory. Whatever your needs, we can personalize a treatment plan that will work for you. The doctors and staff at Reno Dentures will do everything we can to make sure you’ll have a positive experience that you can share with your friends and family.

We encourage our patients to talk to our Reno Dentures Office Manager if they have any comments, questions, or suggestions on how we can make Reno Dentures even better.

Payment Policy:
Affording Your Dentures and Dental Care

Reno Dentures agrees to the following payment policies:

  • Payment in full of the estimated patient portion of the fees is due no later than when services are rendered.
  • For comprehensive treatment plans requiring multiple office visits, Reno Dentures requires a minimum deposit of 25 percent of the total estimated patient portion of the fees at the start of treatment.
  • Patients are always responsible for amounts not covered by insurance, regardless of whether the original estimate included an expected insurance benefit, unless prohibited by law, or unless Reno Dentures has a contractual agreement with your plan prohibiting all or a portion of such charges.
  • Patients may, at their discretion, elect to pay in full, in advance for comprehensive treatment plans. Refunds for unused credit balance will be issued pursuant to Reno Dentures refund policy.

Refund Policy

You may discontinue treatment and request a refund from Reno Dentures at any time.  Reno Dentures will refund any amount paid for treatment that you did not receive, except when Reno Dentures policy for Interrupted Services applies.  All refunds will be processed back to the original form of payment, except cash payments will be refunded by check.

Interrupted Services include but are not limited to:

If patient decides to discontinue treatment, patient will be refunded accordingly and will be given a prorated portion of monies paid for the use of: Doctor’s time, lab time and for the materials used.

Privacy Policy

Click here to download our office's Privacy Policy.

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